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Services | Data & insights

Social media insights, analysis and bespoke research to transform brand communications and strategy

Cutting edge analysis to set social media strategy

Data & insights

social media audits

Social media audits

Unlock your brand's potential and surpass competitors with a data-driven social media strategy built for success.

  • Channel reviews

  • Audience intelligence

  • Competitor reviews

  • Paid and organic content analysis

  • AI Persona creation

  • Benchmarking and KPIs

  • Team and tool reviews

  • Strategy

performance reporting

Social media performance reports

Drive performance and growth with regular, data-rich social media reports.

  • Weekly snapshots

  • Monthly social media reports

  • Quarterly business reviews

  • Campaign reports

  • Bespoke reports

conversation analysis

Social listening

Craft powerful campaigns and strategies by listening to your audience.

  • Topical analysis

  • Conversation leader identification

  • Sentiment analysis

  • Brand tracking

audeince analysis

Audience intelligence

Build effective strategies by deeply understanding your audience, their behaviour, and creating detailed personas.

  • Audience analysis and segmentation

  • Behavioural insights

  • AI Persona creation

crisis and issues monitoring

Crisis and issues

Stay ahead of issues and opportunities by monitoring and analysing online conversations with Battenhall REACT

  • Early issue detection

  • Automated alerts

  • Expert intelligence

  • Scenario planning

  • Crisis training

influencer identification

Influencer identification

Collaborate with the best creators to build powerful, authentic partnerships.

  • Due diligence review

  • Influencer audience analysis

  • Sourcing the best influencers in line with budget and goals

KPIs and Benchmarks

Drive growth with a clear understanding of your performance and benchmarks.

  • Competitor and paid benchmarks

  • Organic and paid KPIs

  • Theme and category benchmarks

Content theme analysis

Elevate your content strategy by analyzing your brand and competitors' social media.

  • Theme analysis

  • Format and enagagement analysis

  • Key findings and actions

Bespoke research

If you’re looking for something more tailored, please let us know and our expert analysts will be glad to help.

"Insights is at the heart of everything we do. It informs every decision we take, and creates the solid foundation for success. 

Unlock your brand's full potential with our expert-led social audits, audience intelligence, and custom strategies designed to boost performance and ROI."

Jonny Atter (he/him)
Director, Insights

Our data & insights approach

An inquisitive team of experienced analysts, the Battenhall insights team offers a variety of services to help you get to the truth. We deliver meaningful insights that answer your questions, inform impactful strategies, and deliver strong results.

With our insights, you'll make informed decisions to:

  • Achieve your marketing objectives
  • Boost brand position and customer interaction
  • Outperform competitors in your industry
  • Stay agile and adapt to change
  • Navigate potential crises with confidence

Make confident decisions based on our analysis and recommendations, and unlock your brand’s full potential with insights tailored to your specific goals.

Contact us